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Exhibition Stand Accessibility Guide - Brickfield Education Labs

Exhibition Stand Accessibility Guide

Creating Inclusive Conference and Exhibition Spaces

Creating an accessible exhibition stand isn't just about legal compliance—it's about ensuring everyone can engage with your brand and message. This guide covers the essential elements that make exhibition stands readable and accessible for all visitors, including people with visual impairments, mobility challenges, cognitive differences, and other disabilities.

1. Large, Readable Text

Small text creates barriers for people with low vision, older visitors, and anyone viewing from a distance in busy exhibition halls. Text that's too small forces visitors to come uncomfortably close or miss your message entirely, reducing engagement and excluding potential customers.

What to Do:

  • Use minimum 18pt for body text, with headings at 24pt or larger for content viewed from 1-2 meters away.
  • For banners and signage viewed from further distances, increase text size proportionally—use at least 2-3 inch letter heights for every 10 feet of viewing distance.

2. High Color Contrast

Poor color contrast between text and background makes content unreadable for people with low vision, color blindness, or in bright exhibition lighting. Low contrast forces visitors to strain to read your materials, often causing them to move on rather than engage with difficult-to-read content.

What to Do:

  • Aim for a contrast ratio of at least 4.5:1 for body text and 3:1 for large text (use online contrast checkers to verify your color combinations).
  • Choose dark text on light backgrounds or light text on dark backgrounds, avoiding combinations like yellow on white, light gray on white, or red on black.

3. Clean, Clear Design

Cluttered stands with too much information overwhelm visitors and obscure key messages. When every surface is covered with text, images, and graphics, visitors can't identify what's important or where to focus their attention, leading to cognitive overload and reducing message retention.

What to Do:

  • Follow the "rule of three"—limit your stand to three key messages or focal points, using white space generously to let content breathe.
  • Create a clear visual hierarchy with your most important message prominently displayed and supporting information subordinate and easy to locate.

4. Matte, Non-Reflective Materials

Glossy banners, laminated materials, and shiny surfaces create glare that makes text impossible to read from certain angles, especially under exhibition hall lighting. Glare particularly affects people with light sensitivity, low vision, or those wearing glasses, forcing them to constantly reposition themselves or give up reading entirely.

What to Do:

  • Choose matte finishes for all printed materials including banners, posters, brochures, and signage to minimize light reflection.
  • If using displays or screens, position them away from direct overhead lights and use anti-glare screen protectors where possible.

5. Clear, Simple Fonts

Decorative, script, or overly stylized fonts reduce readability, especially for people with dyslexia, low vision, or cognitive differences. Complex fonts slow reading speed for everyone and can make text completely illegible at a distance, undermining your entire messaging strategy.

What to Do:

  • Use clean sans-serif fonts like Arial, Helvetica, Verdana, or Calibri for maximum readability—avoid decorative, script, or condensed fonts.
  • Ensure adequate font weight (not too thin) and avoid using italic or all-uppercase for body text, which both reduce readability.

6. Videos With Captions

Videos without captions exclude deaf and hard-of-hearing visitors from your content. Even for hearing visitors, captions are valuable in noisy exhibition environments where audio is difficult to hear. Audio-only content means a significant portion of your audience misses your message entirely.

What to Do:

  • Add open captions (always visible) to all video content, including both dialogue and important sound effects—this works better in noisy environments than closed captions.
  • Ensure captions are synchronized, accurate, and use sufficient size (at least 22pt) with high contrast against the video background.

7. Alternative Formats Available

Offering only printed brochures excludes people who use screen readers, need large print, or prefer digital formats. Visitors with visual impairments can't access standard print materials, and those with motor difficulties may struggle to handle physical brochures, limiting their ability to engage with your content.

What to Do:

  • Provide QR codes linking to accessible digital versions of all materials, ensuring PDFs are properly tagged for screen readers.
  • Have large print versions (18pt minimum) available and offer to email digital copies to visitors who request them.

8. Good Lighting

Poor lighting makes everything harder to read and navigate, particularly affecting people with low vision who need adequate illumination to see content clearly. Dim lighting or shadows cast on key information creates barriers that reduce engagement and may cause visitors to skip your stand entirely.

What to Do:

  • Use supplementary lighting (spotlights or LED strips) to ensure all text and key visual elements are well-lit without creating harsh shadows.
  • Position lights to illuminate reading materials from above or the side, avoiding backlighting that creates silhouettes and makes text unreadable.

9. Left-Aligned Text

Center-aligned body text creates uneven line starts, making it difficult for readers to track from one line to the next. This particularly affects people with dyslexia or other reading difficulties, as the irregular left edge forces eyes to search for where each new line begins, slowing reading speed and increasing cognitive load.

What to Do:

  • Always left-align body text and paragraph content—reserve center alignment only for short headings or single-line statements.
  • Use ragged right edges rather than justified text, which creates uneven spacing between words that disrupts reading flow.

10. Low/Accessible Table

Standard-height counters and tables exclude wheelchair users and people of shorter stature from comfortably viewing materials or engaging in conversations at your stand. High tables create physical barriers that make visitors feel unwelcome and may prevent meaningful interactions with staff.

What to Do:

  • Include at least one lowered section of your counter at 28-34 inches (71-86cm) height with adequate knee clearance underneath for wheelchair users.
  • Ensure materials are available at multiple heights and that staff are trained to come around tables to speak face-to-face with all visitors.

11. Materials Within Easy Reach

Brochures and materials placed too high, too low, or too far back on surfaces create barriers for wheelchair users, people of short stature, or those with limited reach or mobility. When materials are inaccessible, visitors must ask for help or go without, creating an uncomfortable experience that discourages engagement.

What to Do:

  • Position all self-service materials within the optimal reach range of 15-48 inches (38-122cm) from the floor, with the most important items at 30-40 inches.
  • Place materials at the front edge of surfaces rather than pushed back, and ensure ample space around displays so people can approach from different angles.